Payment

Payment must be made in full before an order can be accepted.

Various secure payment methods are available, which will be offered to you at checkout.  Please be aware, we never have access to the details of your payment card.

 

Postage and Returns

Postage rates are calculated at checkout and will be shown before you complete your purchase, various options are available depending on your location.

Returns are accepted, but a refund cannot be issued until the item has been returned and received. Personalised or bespoke orders cannot be returned.

Damages

All items are checked thoroughly before dispatch and are more than adequately packaged. With regret we cannot be held responsible for items damaged in transit. If this should occur, please get in touch and we will lodge a claim against the postage carrier.

GDPR

We are required under the General Data Protection Regulations (GDPR) to obtain your consent to the collection, processing and holding of your personal data and by registering/ordering from our website, it is deemed that we have your consent to do so.